Blogs – Reflecting Our Thoughts

Our expertise on AI, the now and future of conversational platforms – expressed in words.

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How SmartBots Increased the Accuracy of Intent Identification in a Chatbot
Blog
October 3, 2019

How SmartBots Increased the Accuracy of Intent Identification in a Chatbot

Introduction: Chatbots have become an integral part of our daily lives. Do you know that…
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Blog
September 30, 2019

AI-Powered Chatbots for Support and Service Teams

In today’s experience economy, businesses are expected to deliver exceptional experiences to their customers, employees,…
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What is Intent Chaining Why is it Important in Bot Builder
Blog
September 24, 2019

What is Intent Chaining? Why is it Important in Bot Building?

What is Intent Chaining? Why is it Important in Bot Building? Today, customer service stands…
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Blog
September 12, 2019

Skill Library – A New Market

What is the Skill? To define and understand skills, we encourage you to think about…
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How SmartBots Developed a New, Innovative, Voice-Enabled SMART BOT!
Blog
June 12, 2019

How SmartBots Developed a New, Innovative, Voice-Enabled SMART BOT!

Today’s world is built on information. Everyday data is generated or collected, with information...
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How to Implement Live Agent Feature in Customer Support Chatbots
Blog
June 12, 2019

How to Implement Live Agent Feature in Customer Support Chatbots

Chatbots are change makers, and they define how customers connect...
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