Why Customer Support Bot?
Customer Support is one of the most resource-intensive departments in any enterprise. Customer Service Agents spend their whole day answering customer questions, connecting with other departments for relevant information, and solving repetitive customer queries. Higher customer queries lead to the requirement for more Agents and resources and ultimately result in greater costs for the company.
AI is revolutionizing the Customer Service domain. AI is helping companies to better support their customers through various channels and methods. Chatbots play a key role in this AI revolution.
Smartbots Customer Support Bot is an AI-powered bot that lets enterprises do things that once were just believed to be impossible: support customers 24×7, resolve customer queries without human intervention, handle huge user queries simultaneously and more
Agents, and ultimately higher AI based contact center costs.
AI is revolutionizing the Customer Service domain. AI is helping companies to better support their customers through various channels and methods. Chatbots play a key role in this AI revolution.
Smartbots Customer Support Bot is an AI-powered bot that lets enterprises do things that once were just believed to be impossible: support customers 24×7, resolve customer queries without human intervention, handle huge user queries simultaneously and more
Agents, and ultimately higher AI based contact center costs.