Transform care management with HealthCare Chatbots

Medical chatbots to personalize and optimize patient care, one interaction at a time

Conversational AI in HealthCare

SmartBots Healthcare Chatbots enables healthcare providers to create personalized interactions with their patients, clinicians, and staff and thereby, augment digital health experiences. SmartBots help you jump start your Conversational AI journey with intelligent and engaging Chatbots for Healthcare accessible across channels, including voice channels.

Multiple Use Cases of Smartbots Healthcare Chatbots

Jumpstart your Conversational AI Journey with our ready-to-use Medical Chatbots

Registration and Scheduling

Craft personalized, cohesive and seamless patient experiences with our AI-powered Virtual Assistants who collect important patient information, discover the right specialists

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and optimal times for appointments and deliver personalized scheduling to patients. Reduce the drudge-intensive and low-value workload of your administrative staff and enable them to focus on delivering high-quality patient care and experiences.

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Clinician Assistant

Integrate our AI-powered virtual assistants into the clinical workflow to enable clinicians and nurses to retrieve the right information at the right time by simply asking the BOT.

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Equip clinicians with critical insights and suggestions during and after care. Customize our Clinician Assistants to meet the needs and standards of your care management mechanisms and integrate them with relevant EHR/EMR systems.

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Health-Plans & Billing

Simplify healthcare coverage assessment for healthcare payers through assisted conversations that enable them to understand the costs for a service,

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past claims made and check claim status and report unauthorized claims. Save time and effort of your admin staff through the guided self-service provided by our Health Plans and Billing Virtual Assistants. Seamlessly integrate the platform with your authorized insurance providers.

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Population Health Management

Patients especially with chronic conditions like cardiovascular diseases, diabetes, hypertension, arthritis, etc. require regular reminders and prompts to take medications and health-checks so that they do not have

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relapses and re-hospitalizations. Leverage the Chronic Condition Management BOTs to send regular reminders to the patients and follow up to ensure that they are on track with the prescribed treatment plan.

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Patient Engagement

Enhance provider-patient engagement and experiences through critical information access to patients when required. Leverage our Patient Support BOT to setup automated reminders,

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capture actions taken, assist in medication adherence and care management through contextual guided conversations with patients. Enable care providers to discover important issues patients would like addressed and take appropriate actions.

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Registration and Scheduling

Free up administrative staff’s time and deliver extraordinary customer experience with personalized scheduling assistant. Help discover the right specialists

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and optimal times for appointments with an easy to use natural language interface. Healthcare providers can create personalized registration and appointment journey by collecting the important information such as insurance details, personal details as and when needed and within context using our platform.

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Clinician Assistant

With our virtual assistants integrated into the clinical workflow, clinicians and nurses can retrieve the right information at the right time with simple conversations.

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The virtual assistant also suggests next course of action and aids in capturing the relevant information at the time of care. Our virtural assistants can be customized to the providers care management mechansims and integrated with relevant EHR/EMR systems.

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Health-Plans & Billing

Simplify healthcare coverage assessment for healthcare payers through assisted conversations. Healthcare payers can converse with the virtual assistant to

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understand the costs for a particular service, past claims made and check claim status and report unauthorized claims. Health plans and Billing virtual assistants free up administrative staffs time by allowing guided self-service using Conversational AI. Our platform can be integrated with authorized insurance providers of the healthcare facility.

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Population Health Management

Patients especially with chronic conditions like cardiovascular diseases, diabetes, hypertension, arthritis, etc. require regular reminders and prompts to take

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medications and health-checks. The chronic condition management bots send regular reminders to the patients following up to ensure that they are on track with the prescribed treatment plan.

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Patient Engagement

Enhance provider-patient engagement and better manage healthcare experiences by providing information access as and when needed. Help patients setup

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automated reminders, followed by conversations to capture actions taken and assist them in medication adherence and care management through contextual guided conversations.Our conversational AI technology helps care provider to discover important issues patients would like to be addressed and take appropriate actions.

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Benefits of Conversational AI in Healthcare

Get Started on Conversational AI Journey with our ready to use
Medical Chatbots

Improve Operational Efficiency

Improve Operational efficiency

Improved Patient Adherence

Improved Patient Adherence

Unified and Frictionless Patient Experiences

Unified and Frictionless Patient Experiences

Save time, Resources and Money with Automated Workflows

Save time, resources and money with automated workflows

Improved Efficiency and Quality of Patient Care

Opportunities to Deliver Affordable and Accessible Care

Treatments & Healthcare Delivery

Let Conversational AI Streamline it

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