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Improve the efficiency of your organisational processes with Smartbot’s AI agents, which are capable of self-learning and auto-remediation in addition to resolving all of your IT issues in a matter of seconds.
In addition to a unified search engine with self-indexing capability, our NLP engine is domain educated for IT excellence and contextual comprehension.
A UI-based process automation solution for easily creating processes and ensuring flawless fulfilment.
In addition to self-healing, our protocol-based incident management escalates, mitigates, and eradicates all security occurrences and produces a post mortem report.
Real-time insights on agent availability, MTTR, query volumes, bot accuracy, self-service adoption, staff satisfaction ratings, and more are available.
Customer support is one of the most resource-intensive departments in any enterprise.
Customers today, expect responsive, personalized and quick customer service from their. Bank or Financial institution.
SmartBots is chatbot builder with all the necessary components for enterprises to build, test, train, measure, and manage bots.