Frustration free Customer Experience with Smart Assistants

Get started with our next-gen SmartBots AI platform.

How Smart Assistants Can Help You ?

Build a world-class omnichannel customer experience with our DialogAI, pre-built use cases, and system integrations. Deliver personalized and engaging experiences 24/7.

Delight your Customers

Meet your customers where they are and delight them with personalized responses 24/7.

Increase Loyalty

Uncover what matters most to customers at every stage of interaction and fix broken customer experiences to reduce churn and increase loyalty.

Reduce Cost to Serve

Answer the most frequently asked queries right the first time and reduce the overall support volume to be handled by the Support center personnel.

Conversational Assistants that Delight your Customers

Build a world-class omnichannel customer experience with our DialogAI, pre-built use cases, and system integrations. Deliver personalized and engaging experiences 24/7.

Omni-channel

Deploy your virtual assistants on multiple channels like Slack, Facebook, Whatsapp, Web and IVR systems. Manage and track multiple channels right from the Smartbots Platform

Live Agent transfer

Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required

Pre-built Smart skills

Our collection of SmartSkills that are industry and process specific will help you get started immediately. Extend SmartSkills to drive your own enterprise specific personalized conversations.

Conversational Intelligence

With a combination of human communication rules, smart conversation design, personalized contextual data and sentimental analysis our technology drives human like conversations

Enterprise connect

Connect to any enterprise system with our Smart and secure integration framework. Create your own enterprise specific business logic to drive goal oriented conversations.

Analytics

Monitor the performance of the Virtual assistant with our advanced analytics tool. Get real time and actionable insights on engagement, human time saved, most common conversations and customers expectations.

Integrate Smartbots into your Business Environment

SmartBots easily connects to your CRM, Enterprise systems, IVR systems and other Business tools so you can effortlessly deliver exceptional customer experiences while driving productivity and improving efficiency.

Your channels

Your Business Solutions

Your IVR Systems

Start Building Your Conversational AI Now

Our pre-built and customizable skill libraries will help you build a bot in less than an hour.
Get Started with few of the Skills below.

conversation

FAQs

support-ticket

Ticket Status

gear

Account Updates

support

Live Agent Handover

Ready to Transform Your Customer Experience?

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