Redefine Customer Engagement with Bots for Customer Service

Our Main Features

24x7 Support

Decrease Hold Times

Reduce Costs

Customer Service Chatbots have the highest satisfaction level for any customer service channel at 73%

Customer Support Bot Available In

Chat

Voice

IVR

24×7 Availability

Bots, unlike human, do not need any off time. Bots work round the clock to resolve user queries.

Easily scalable

Bots can handle a great number of queries simultaneously without any extra resources.

Consistent user experience

Bots respond to the user in a consistent manner irrespective of the user’s mood and way of talking.

Live agent transfer

In case of a complicated query, the bot can smoothly transfer the call to a live agent, along with the context.

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