Our Main Features
Decrease Hold Times
Customer Service Chatbots have the highest satisfaction level for any customer service channel at 73%
Customer Support Bot Available In
Bots, unlike human, do not need any off time. Bots work round the clock to resolve user queries.
Bots can handle a great number of queries simultaneously without any extra resources.
Consistent user experience
Bots respond to the user in a consistent manner irrespective of the user’s mood and way of talking.
Live agent transfer
In case of a complicated query, the bot can smoothly transfer the call to a live agent, along with the context.