A Bot Testing Framework to test your bots and identify weak spots
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Improve the quality of your bot by helping it to understand various customer queries
SmartCare backend algorithm goes through each and every conversations and identifies the ones which need attention. Review these vulnerable conversations and map them to the corresponding topics.
Check the complete chat interaction and mark the conversation to the correct intent.
Get a list of all the phrases that have been used previously to train the botIn case of an unwanted behavior by the bot, the training history can be helpful in understanding the reason for the behavior and would enable to make required changes to improve the bot
Collection of industry specific pre-built skills which are pre-trained with standard conversation flows.
A Bot Testing Framework to test your bots and identify weak spots
Understand your bot’s performance with real-time analytics and metrics.