Blogs – Reflecting Our Thoughts

Our expertise on AI, the now and future of conversational platforms – expressed in words.

September 9, 2022

Build & manage Conversational Flows easily using the Conditional Branching feature in Amazon Lex V2

AWS recently updated Lex V2 using the Conditional Branching feature. This new cool feature helps…
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July 12, 2022

Maggie – A Voice Bot for Pharma Field Force

How Conversational AI helped with the timely collection of valuable data from the field force…
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Transforming Customer Self-Service with Conversational AI
November 5, 2021

Transforming Customer Self Service with Conversational AI

Customers prefer to interact with brands that think beyond their products and value customer experience…
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Chatbots in Banking Industry Use Cases, Benefits & Future
October 1, 2021

Chatbots in Banking Industry: Use Cases, Benefits & Future

Chatbot Use Cases for Banking Chatbots are the biggest development trend today. From emerging startups…
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June 17, 2020

Training AI-powered Virtual Agents

Enterprise Virtual assistants can be launched once they are fully trained. However, for that to…
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May 5, 2020

Conversational AI & Chatbots in HR

Human resource management cannot limit itself to an administrative or transactional role of only hiring,…
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