Blogs – Reflecting Our Thoughts

Our expertise on AI, the now and future of conversational platforms – expressed in words.

Blog
March 26, 2020

How the Insurance industry is leveraging AI

Insurance is one of the most critical industries there is; it is what saves people…
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Are Chatbots and Virtual assistants the same
Blog
March 9, 2020

Are Chatbots and Virtual assistants the same?

Conversational AI has seen an exponential rise in popularity in the last decade and has…
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Chatbot Conference 2019
Blog
November 15, 2019

Chatbot Conference 2019

Chatbot conference organized by Chatbot Life is among the best conferences for all the chatbot…
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How SmartBots increased the accuracy of intent identification in a chatbot
Blog
October 3, 2019

How SmartBots increased the accuracy of intent identification in a chatbot

Introduction: Chatbots have become an integral part of our daily lives. Do you know that…
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AI-Powered Chatbots for Support and Service teams
Blog
September 30, 2019

AI-Powered Chatbots for Support and Service teams

In today’s experience economy, businesses are expected to deliver exceptional experiences to their customers, employees…
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What is Intent Chaining? Why is it Important in Bot Building?
Blog
September 24, 2019

What is Intent Chaining? Why is it Important in Bot Building?

What is Intent Chaining? Why is it Important in Bot Building? Today, customer service stands…
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