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Deploy a COVID-19 Smartbot to communicate and guide your employees and users in these crucial times…

The Smartbots.ai platform was built from the ground up over the past 2.5 years to manage and optimize complex bots. Our testing, training, validation and analytics modules have been used to build, enable and improve bots in many industries including; Biotech, Pharma, Healthcare, Insurance and Finance to name a few.

Explore SmartBots Platform

Entity Empowering

Advanced Enterprise Bots

Bots in any language

Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.

Easy to use

Leverage the simple-yet-elevate UX and easy-to-use bot platform to enable all your teams to seamlessly use and collaborate on.

Fastest time to market

Leverage our efficient bot building process and full integration to the SAP software suite to launch your BOT within days

Conversational AI Bots

Implemented In Industries



Intelligent conversation agents support the functions of Medical Representatives and Clinical Researchers, streamlining Sales process and Trial managements.

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Virtual assistants for Clinical Specialists, Hospitals and Patients for easy management of appointments, clinical procedure, treatment calendars, etc.

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Support for Insurers and their field agents, with information management regarding Policy regulations, creations, Claims processing and settlements.

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Financial Services

Financial Services

From Retail banking to Wealth management to Financial Transactions, Virtual assistants transform the Banking experience and transactions.

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The Conversational AI Platform Architecture

That Engineered SmartBots

Our ML- powered platform lies at the core of the design, prototyping, testing, validating and deployment of AI-driven Chatbots. This platform supports the development of custom Enterprise Bots that can easily integrate with any application – even an enterprises’ custom application ecosystem.

Discover the Powerful Features

of the Smartbots Conversational AI Platform

Intelligent Conversation System

Craft meaningful, human-like conversations across domains and industries and effectively manage business flows.

Omni-Channel Platform

Elevate and unify user experiences across multiple platforms and channels seamlessly.

Continuous Learning Capabilities

Continuously train and augment the ML-capabilities of the BOT with enterprise-oriented vocabulary.

BOT Analytics

Leverage the comprehensive dashboard allows users to deep dive into BOT analytics

System Integration Framework

Using the platform, integrate enterprise systems with the enterprise bot through simple REST-based APIs


Enable multi-turn dialogue with users by leveraging the power of multiple NLU, context handlers and sentiment analysis.

Meet My

Enterprise Bot Buddies

They are other ready-to-use AI Chatbots developed by SmartBots for varied applications across a multitude of industries and domains.

Customer Support for Contact Centers

A Smartbot for helping your Customers self-serve and solve their queries through the AI Bot without the need for talking to an Agent. Your Customers get a personalized experience and their issues are solved quickly

Customer Support Bot

Liberate your customer support executives from low-value, high-volume tasks with our Support BOT who instantly resolves queries and seamlessly transfers conversations to live agents. Craft consistent and frictionless CX.

Sales Assistant Bot

Leverage our Sales BOT for Sales Enablement through contextual inputs at every stage of the process and improve the effectiveness of your sales teams in administration, execution, and closing of deals.


Craft personalized and cohesive employee experiences in every aspect of HR be it – onboarding, training, routine interaction, etc. with our HR BOT. Empower your HR teams.

Smartbot Means

Smart Insights

December 1, 2022

Securing voice-based transactions using OAuth2.0 and multimodality

Introduction Voice call automation for customer support using conversational AI is slowly becoming the new…
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November 27, 2022

Analytics in Conventional AI – Key metrics to track customer success

With companies losing about 75% of their customers due to long wait times, they are…
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September 9, 2022

Build & manage Conversational Flows easily using the Conditional Branching feature in Amazon Lex V2

AWS recently updated Lex V2 using the Conditional Branching feature. This new cool feature helps…
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