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    Cohesive Platform

    Customized BOTs built
    to Perfection

    SmartBots is a cohesive bot development platform that designs, develops, validates and deploys AI-powered conversational chatbots that suit the unique needs of your business.

    Explore Our Platform

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    Be BOT Ready

    For Any and Every
    Business Need

    SmartBots equip and enable your business and varied business functions to become BOT-ready. Gain immensely from the varied practical applications of AI-powered chatbots.

    BOTs - Built To Readiness

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    SmartBot For Medical Representatives

    SmartBot For Medical

    Freeing Them Up for
    Functions That Matter

    MAYA, custom-built for a Life Sciences company, intelligently handles drudge-intensive and routine tasks to enable medical representatives to focus on their core responsibilities.

    Read Maya's Story

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    BOT Building Platform

    AI-Powered BOTs Built
    To Perfection

    An enterprise-grade platform to create conversational BOTs that automate activities, improve productivity, boost employee/customer engagement.

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    Be BOT Ready

    SmartBots Empowering
    Functions & Industries

    HR support to Customer Engagement and Sales Enablement - streamlining cross-business functions with practical applications of AI BOTs.

    BOTs - Built To Readiness

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    SmartBot For Medical Representatives

    SmartBots For
    Sales Executives

    Freeing Them For
    Tasks That Matter

    MAYA, built on our Platform for a Health-tech company, intelligently handles operational functions of sales execs, allowing them to focus on core responsibilities.

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    Deploy a COVID-19 Smartbot to communicate and guide your employees and users in these crucial times…

    The platform was built from the ground up over the past 2.5 years to manage and optimize complex bots. Our testing, training, validation and analytics modules have been used to build, enable and improve bots in many industries including; Biotech, Pharma, Healthcare, Insurance and Finance to name a few.

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    Entity Empowering

    Advanced Enterprise Bots

    Bots in any language

    Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.

    Easy to use

    Leverage the simple-yet-elevate UX and easy-to-use bot platform to enable all your teams to seamlessly use and collaborate on.

    Fastest time to market

    Leverage our efficient bot building process and full integration to the SAP software suite to launch your BOT within days

    Conversational AI Bots

    Implemented In Industries



    Intelligent conversation agents support the functions of Medical Representatives and Clinical Researchers, streamlining Sales process and Trial managements.

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    Virtual assistants for Clinical Specialists, Hospitals and Patients for easy management of appointments, clinical procedure, treatment calendars, etc.

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    Support for Insurers and their field agents, with information management regarding Policy regulations, creations, Claims processing and settlements.

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    Financial Services

    Financial Services

    From Retail banking to Wealth management to Financial Transactions, Virtual assistants transform the Banking experience and transactions.

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    The Conversational AI Platform Architecture

    That Engineered SmartBots

    Our ML- powered platform lies at the core of the design, prototyping, testing, validating and deployment of AI-driven Chatbots. This platform supports the development of custom Enterprise Bots that can easily integrate with any application – even an enterprises’ custom application ecosystem.

    Discover the Powerful Features

    of the Smartbots Conversational AI Platform

    Intelligent Conversation System

    Craft meaningful, human-like conversations across domains and industries and effectively manage business flows.

    Omni-Channel Platform

    Elevate and unify user experiences across multiple platforms and channels seamlessly.

    Continuous Learning Capabilities

    Continuously train and augment the ML-capabilities of the BOT with enterprise-oriented vocabulary.

    BOT Analytics

    Leverage the comprehensive dashboard allows users to deep dive into BOT analytics

    System Integration Framework

    Using the platform, integrate enterprise systems with the enterprise bot through simple REST-based APIs


    Enable multi-turn dialogue with users by leveraging the power of multiple NLU, context handlers and sentiment analysis.

    Meet My

    Enterprise Bot Buddies

    They are other ready-to-use AI Chatbots developed by SmartBots for varied applications across a multitude of industries and domains.

    Customer Support for Contact Centers

    A Smartbot for helping your Customers self-serve and solve their queries through the AI Bot without the need for talking to an Agent. Your Customers get a personalized experience and their issues are solved quickly

    Customer Support Bot

    Liberate your customer support executives from low-value, high-volume tasks with our Support BOT who instantly resolves queries and seamlessly transfers conversations to live agents. Craft consistent and frictionless CX.

    Sales Assistant Bot

    Leverage our Sales BOT for Sales Enablement through contextual inputs at every stage of the process and improve the effectiveness of your sales teams in administration, execution, and closing of deals.

    HR BOT

    Craft personalized and cohesive employee experiences in every aspect of HR be it – onboarding, training, routine interaction, etc. with our HR BOT. Empower your HR teams.

    Smartbot Means

    Smart Insights

    June 17, 2020

    Training AI-powered Virtual Agents

    Enterprise Virtual assistants can be launched once they are fully trained. However, for that to…
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    May 5, 2020

    Conversational AI & Chatbots in HR

    Human resource management cannot limit itself to an administrative or transactional role of only hiring,…
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    March 26, 2020

    How the Insurance industry is leveraging AI

    Insurance is one of the most critical industries there is; it is what saves people…
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