SB Training
Improve the quality of your bot by helping it to understand various customer queries
Improve the quality of your bot by helping it to understand various customer queries
SmartCare backend algorithm goes through each and every conversations and identifies the ones which need attention.
Review these vulnerable conversations and map them to the corresponding topics.
Check the complete chat interaction and mark the conversation to the correct intent.
Collection of industry specific pre-built skills which are pre-trained with standard conversation flows.
A Bot Testing Framework to test your bots and identify weak spots
Understand your bot’s performance with real-time analytics and metrics.